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IIf you’re not satisfied with the results for any reason, simply return it – no hassle, no questions, no risk!
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Do you have any question? Contact us :
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
FAQ
We answer messages and emails in the order they are received and respond promptly. We mostly reply within 24 hours of receiving a message or email.
Once an order is placed, our warehouse staff can pack and ship your order within 24 hours, so it's only sometimes possible to process address change requests.
If you notice an error, please email us ASAP with your name and order # so we can correct your package before it departs.
There's no guarantee we can make it, especially once it leaves our warehouse, but we’ll do everything we can!
Depending on the size of your order, you may receive separate packages that may arrive 1–2 business days apart.
If any of your items are out of stock, we will email you to let you know when we expect to have the items shipped out.
If the things are not likely to be restocked within two weeks, we will automatically refund you for those items.
We apologize that your shipment didn't arrive in perfect condition! Please contact us with your name and order number for further assistance.
Simply go to the Track My Order link on the Home Page or in the Main Menu and input your tracking number to see where your package is.
If you need further assistance, we are always willing to help you.
